We usually trust that when we enter a hospital we are in the best hands. We expect the doctors to be highly skilled, the nurses to be attentive, and everywhere to be sterile and clean. However, hospitals are high-pressure environments with a layered system of staff and management.
When we think of mistakes that happen at a hospital, we think of these errors in terms of a doctor making them. But there are a number of errors that result from hospital negligence, which is different from an individual physician failing to meet a standard of care.
Generally speaking, hospital negligence happens when a healthcare facility fails to meet the accepted standard of care, resulting in injury or death to a patient. While “malpractice” often refers to the specific, individual actions of a surgeon or physician, “hospital negligence” often looks at the administrative, systemic, and environmental failures of the institution itself. Under the legal doctrine of respondeat superior (Latin for “let the master answer”), a hospital can be held legally responsible for the actions of its employees. Furthermore, a hospital has a direct duty to maintain a safe environment and hire competent staff.
Liability generally falls into two categories: vicarious liability and corporate negligence.
If a nurse, technician, or pharmacist is a direct employee of the hospital (not an independent contractor) and makes a careless mistake while performing their job, the hospital is usually liable. However, there is a common “loophole” here: many doctors are actually independent contractors, not employees. If a non-employee doctor commits malpractice, the hospital may not be liable unless it failed to properly vet that doctor’s credentials.
This is when the hospital itself fails as an organization. This includes:
To understand how these claims work in the real world, let’s look at the most frequent medical negligence examples where a facility is found at fault.
The hospital pharmacy is an essential part of the hospital. If a pharmacist misreads a chart, or a nurse administers the wrong dosage of a medication, the results can be severe, and in some cases, fatal.
Hospitals are breeding grounds for bacteria like MRSA or C. diff. While not every infection is “negligent,” a facility is liable if the infection was caused by a failure to follow sanitation protocols. Staph infections are common in hospitals and lead to 20,000 deaths a year.
The ER is often chaotic, but that is not a legal excuse for not caring for those who are in need of treatment. Federal laws like EMTALA, Emergency Medical Treatment and Labor Act, require hospitals to stabilize anyone who comes to the ER.
Hospitals have a duty to assess a patient’s “fall risk.” If a patient is groggy from anesthesia or medication and is left unattended, the facility is responsible for any resulting injuries.
When a hospital lab loses a blood sample, mixes up labels, or fails to communicate a critical test result to a doctor, the “system” has failed the patient.
Proving hospital negligence is a technical process. To win a settlement or verdict, your legal team must prove four points.
Unlike a car accident, you cannot simply look at a hospital error and determine fault. You often need to dig into paperwork called “Internal Quality Reports” and “Incident Logs” of the hospital, which they are often reluctant to share. You typically need an attorney to request these records.
Furthermore, many hospitals are owned by massive corporations with deep legal pockets. They often use a “deny and defend” strategy, hoping that the patient will give up or settle the case for a much lower amount. This is why having a clear timeline of events and copies of all medical records is vital.
Our trust is broken in cases of hospital negligence. Whether it is a result of a tired nurse, an unwashed hand, or a corporate decision to cut costs by reducing the number of staff, the consequences for the patient remain the same. If you or a loved one has suffered an injury that feels like it could have been prevented by better hospital oversight, it is important to act quickly. The “standard of care” exists for a reason: to ensure that when we go to a hospital to get better, we don’t come out worse. In Florida, patients or their loved ones have two years from when the injury occurred to file a lawsuit per Florida Statute 95.11(4)(b). However, Florida also imposes a “statute of repose,” meaning that in almost all cases, a claim cannot be brought more than four years after the actual incident, regardless of when it was found.
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